• During the preparation stage, the staff may review the received orders and choose to accept or reject them depending on their needs.
• If all the items are available and the order meets the shop's criteria, the shop can accept them, and the order will be marked as Accepted.
• In some cases, the shop may reject the order if certain items are out of stock or if there are any other issues with the order. Therefore, the order will be marked as Rejected.
• When rejecting an order, the customer will receive an SMS message so that he can be informed instantly.